Game Mechanic : The Radio

Recently I've added functionality for a radio. This will be used when working in larger stores with more than just 1 or 2 staff members or the layout requires one because it is inconvenient to shout back and forth across the store.

In the game it will provide you with a menu for controlling your associates actions. At the moment it only lets you call someone to go check out but I want to expand it into an option wheel that includes other functions like "Cleanup this area",  "Watchout for these customers", "Price Check", and other minor things that is just easier or faster then doing it yourself.

The biggest thing I like about the radio though is that it is a good method for delivering guidance to the player. I can picture other employee's or managers asking you to help checkout if everyone is busy, if an area needs attention, etc. Otherwise they would have to walk close enough to you so that their talk dialogue hopefully shows up in your field of view compared to always being visible.

It may not seem like an important part of the game, but when you want to get a bonus for customer service or some commission for selling special items, being stuck on a register or having customers complain about how the store looks can negatively influence your chances.